Privacy Policy

1. Introduction

At FreightOps, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Name and contact information
• Email address
• Business information
• Account credentials

Email Data

To provide our email synchronization service, we process email content related to freight operations, including:

• Order and quote information
• Shipping details
• Customer information
• Freight-related communications

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our freight automation service
• Process and sync email data into your TMS
• Improve and optimize our service performance
• Communicate with you about service updates and features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security audits and updates
• Employee training on data protection

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@freightops.com
Address: [Your Business Address]
Phone: [Your Phone Number]